American Express Global Business Travel offers several solutions to help keep travellers informed and safe while on the road.
Radar is a passenger locator system that allows American Express Global Business Travel to instantly track passengers anywhere in the world. In the event of an emergency during office hours a report can be generated that advises passenger names, flight data, hotel names, cell phone/emergency contact numbers, client booking reference numbers and consultant details. The CGM (Client General Manager) will then contact the traveller and his or her company. In the event of an emergency after hours the emergency call centre team will contact the CGM with the necessary information. The CGM will then contact the traveller directly. This feature greatly enhances travel safety and disaster recovery.
Travel Alert delivers information to travel managers 24 hours a day, 365 days a year. Information contained within the alerts includes weather conditions, political unrest, transport disruptions and important developments at a location*.
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