Consultative account management
Your relationship management team will offer unique solutions to help manage travel expenses while providing the highest levels of service.
Through an established Service Level Agreement, we will measure your companies performance, provide bench-marking analysis, and conduct regular reviews – all to ensure our strategies respond to your needs and shifting market demands.
Service through innovation
American Express Global Business Travel constantly delivers innovative solutions that offer you more value. For instance, management information tools which we use for advisory services and also to forecast any further savings.
Your supplier rates can be the best in the industry, your travel policies can be best-in-class, you can have state of the art technology in place – but if not all your employees are booking the rates, following your policies and using the technology, your results will suffer. The traveller is at the core of every travel program, and only by influencing traveller behaviour can you drive compliance and achieve real savings.